First off, I received nothing but positive feedback from the students that took the course. Your knowledge and practical instruction (and sharing) of your knowledge was very well received. Should we need more staff to take the training, we will certainly secure you to deliver it.
Alberta Conservation Association
We value and enjoy the level of service we receive at Pioneer. The rental equipment is always clean, ready and well maintained. The Pioneer staff are always eager to meet our needs; greeting us with friendly welcoming smiles and an offer for a cup of coffee. They treat their clients like family and pride themselves on being able to call their clients by name.
From arrival to departure clients have the full attention of their staff including checks of lights, hitches, and tie downs to ensure a safe day of travel. They sincerely care about the safety of their clients, indicating numerous times they prefer we come back safe even it means leaving some of their gear in the field. The bottom line for us as a client is that Pioneer enables us to get our work done as efficiently
Jane Elser Office manager
Fort McMurray, AB
When performing a survey in a remote location north of Lac La Biche, the side by side Quad we were using got stuck in the muskeg. Our other 2 quads tried for hours but couldn’t get it out. We rented an Argo from Pioneer to pull out the quad and finish the survey job. The Argo was amazing! After pulling out the quad easily, the Argo drove through muskeg, creeks and even a 2 ft deep swamp with no problems. It had enough room inside to store all of our equipment and allowed us to finish the job on time.
We at Terracon would like to share our thoughts and experience with Pioneer as a company. In dealing with them over the past few years we must say that they are knowledgeable and courteous and are always looking out for their customer’s best interest when it comes to their equipment.
It’s been our experience that they go out of their way to meet their clients’ needs.
We will surely be continuing dealing with them for years to come.
Terracon Geotechnique Ltd.
At First Alert we were struggling to keep up with the maintenance on our older existing units. As well we didn’t always have trailers available or the right sized units to do the job. Whenever we call Pioneer they have new, well maintained, high quality Quads, Side by side or trailers units available for us. Pioneer caters to our needs by having convenient business hours, a secure easily accessible location and staff that is responsive to customer needs.
First Alert Locating Ltd.
Just a quick email to thank you for all your assistance last weekend with the sleds and allowing us to park the Truck in your shop, it was really appreciated, excellent customer service, over and above what most people would do!